Frequently Asked Questions

Who leads your Group Tours?
During the entire tour, you'll be accompanied by a dedicated tour leader, as well as specialized guides who are fluent in English. Our guides are passionate local experts with deep knowledge in areas such as art history, architecture, and general history.
Do all guides speak English?
Every guide Bisalta Travel works with speaks fluent English and the local language, so you can connect easily wherever you go.
Do you offer any discount if I book several tours?
Absolutely! Book three or more group tours with us and enjoy 15% off each one.
What if I need to cancel my reservation?
At Bisalta Travel, we’re committed to providing exceptional service and care for every traveler. We strongly recommend that all customers purchase travel insurance to protect against unexpected interruptions, accidents, illness, or other unforeseen circumstances.

Please note that cancellations are subject to a fee, which varies depending on how close to the departure date the cancellation occurs.
Do you plan custom trips?
Yes of course! While we have many options for group travel, we would love to work with you to plan your own vacation wherever you choose! Contact us today to get started.
Can Bisalta Travel plan a trip for me anywhere?
Our expertise lies in European travel, but our reach is truly global. Whether you're dreaming of a seaside retreat, a cultural journey, or a bespoke adventure, we’ll make it happen. Through our partnerships with leading travel agencies across the world, we ensure every journey is guided by local expertise and exceptional service.
Why wouldn't I book a trip myself?
Planning a trip on your own can be time-consuming and overwhelming, especially when it comes to coordinating flights, accommodations, activities, and transportation. At Bisalta Travel, we take care of all the details for you, using our expertise, insider connections, and local knowledge to create a seamless experience. You’ll save time, avoid stress, and enjoy exclusive perks you won’t find online.
What is the process of planning with Bisalta Travel?
It all starts with a conversation. We’ll discuss your travel goals, budget, and interests to create a customized itinerary that fits your vision. Once you approve your plan, we’ll handle all reservations and logistics. You’ll receive a detailed itinerary and travel support every step of the way, from planning to your return home.
If I've already booked a trip, can you still help me?
Of course! Even if you’ve already made certain reservations, we can assist with activities, guided tours, transportation, or additional arrangements to enhance your experience.
What types of trips can Bisalta Travel plan?
Bisalta Travel can plan virtually any type of trip to suit your needs and style! Whether you’re dreaming of a family vacation, honeymoon, babymoon, solo getaway, girls’ trip, you name it- we’ve got you covered. No matter the occasion or destination, we tailor each itinerary to create unforgettable memories and a seamless travel experience!
Can I customize my itinerary?
Absolutely! Every traveler is unique, and your trip should be too. We’ll tailor your itinerary to include the destinations, activities, and pace that fit your style perfectly.
What payment methods do you accept?
We accept major credit/debit cards, bank transfers, and other secure payment options. Full details are provided during the booking process.
Can I visit you in person?
We currently operate fully remote to serve clients wherever they are. Although in-person meetings aren’t available, we’re happy to have a video call for a more personal experience!
Do you help with flights and hotels?
Certainly! We can assist with booking both flights and accommodations, activities, or anything else, depending on your preferences. Our goal is to make your travel planning as seamless as possible.
Do you handle visas or travel documents?
While we don’t issue visas directly, we’re happy to guide you through the process. We’ll provide up-to-date information, requirements, and helpful resources to make obtaining travel documents easier.
How can I contact Bisalta Travel if I need help during my trip?
We’re here for you every step of the way. You’ll receive 24/7 contact information before your departure, so if you need assistance or experience any issues while traveling, our team will be just a call or message away.
Can I make changes to my booking after it’s confirmed?
We can't necessarily say yes or no... It depends on the specific request. However, we understand that plans can change! Contact us as soon as possible, and we’ll do our best to accommodate your request. Please note that some changes may incur fees depending on timing and availability.
How do I book with Bisalta Travel?
Booking is easy! Simply reach out through our website’s contact form, send us an email, or give us a call. We’ll schedule a consultation, discuss your travel goals, and start building your personalized itinerary. Once you approve the plan, we’ll handle the rest!

During the entire tour, you'll be accompanied by a dedicated tour leader, as well as specialized guides who are fluent in English. Our guides are passionate local experts with deep knowledge in areas such as art history, architecture, and general history.

Every guide Bisalta Travel works with speaks fluent English and the local language, so you can connect easily wherever you go.

Do you offer any discount if I book several tours?

Absolutely! Book three or more group tours with us and enjoy 15% off each one.

What if I need to cancel my reservation?

Do you plan custom trips?

Yes of course! While we have many options for group travel, we would love to work with you to plan your own vacation wherever you choose! Contact us today to get started.

Can Bisalta Travel plan a trip for me anywhere?

Why wouldn't I book a trip myself?

What is the process of planning with Bisalta Travel?

If I've already booked a trip, can you still help me?

Of course! Even if you’ve already made certain reservations, we can assist with activities, guided tours, transportation, or additional arrangements to enhance your experience.

What types of trips can Bisalta Travel plan?

Can I customize my itinerary?

Absolutely! Every traveler is unique, and your trip should be too. We’ll tailor your itinerary to include the destinations, activities, and pace that fit your style perfectly.

What payment methods do you accept?

We accept major credit/debit cards, bank transfers, and other secure payment options. Full details are provided during the booking process.

Can I visit you in person?

We currently operate fully remote to serve clients wherever they are. Although in-person meetings aren’t available, we’re happy to have a video call for a more personal experience!

Do you help with flights and hotels?

Certainly! We can assist with booking both flights and accommodations, activities, or anything else, depending on your preferences. Our goal is to make your travel planning as seamless as possible.

Do you handle visas or travel documents?

While we don’t issue visas directly, we’re happy to guide you through the process. We’ll provide up-to-date information, requirements, and helpful resources to make obtaining travel documents easier.

How can I contact Bisalta Travel if I need help during my trip?

We’re here for you every step of the way. You’ll receive 24/7 contact information before your departure, so if you need assistance or experience any issues while traveling, our team will be just a call or message away.

Can I make changes to my booking after it’s confirmed?

We can't necessarily say yes or no... It depends on the specific request. However, we understand that plans can change! Contact us as soon as possible, and we’ll do our best to accommodate your request. Please note that some changes may incur fees depending on timing and availability.

How do I book with Bisalta Travel?

Booking is easy! Simply reach out through our website’s contact form, send us an email, or give us a call. We’ll schedule a consultation, discuss your travel goals, and start building your personalized itinerary. Once you approve the plan, we’ll handle the rest!